What to Do If You've Booked a Flight on American Airlines

American Airlines

American Airlines announced Friday afternoon that they have filled all of the holiday season flights, after an error allowed pilots to schedule vacation during the high season.

But on Friday morning, the airline's president, Robert Isom, met with Daniel F. Carey, the president of the Allied Pilots Association, and they agreed on a plan, said Dennis Tajer, a spokesman for the union, which represents American Airlines pilots. American will make about 200,000 flights in December.

The union blamed a "failure within the pilot schedule bidding system" that allowed too many pilots to request vacation during the same time period.

American Airlines is looking to calm passengers who've booked flights in December, with the carrier saying its crews will be ready for lift off.

But despite American's statement, the APA continues to dispute the airline's numbers.

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While American said Thursday that it had covered all but a few hundred trips, the union said its count early Friday showed thousands of flights scheduled for the last two weeks of the month were still missing one or both pilots.

The union, which represents some 15,000 pilots at the largest USA carrier, had filed a grievance, saying the solution American had put in place violated pilots' contracts because of how it restricted overtime pay.

The problem could have forced the airline to cancel as many as 15,000 flights over the holidays.

As first reported, the error impacted more than 15,000 flights from December 17-31.

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