HP Recalls Laptop Batteries

HP Issues Recall For 50,000 Lithium Ion Batteries

Apparently, some batteries have the possibility of overheating which will pose a fire and burn hazard to its customers. There is a small utility you can download which will check if the battery in your laptop is one of the affected power packs. The post also suggests, "Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable "Battery Safety Mode" if their battery is included in the recall".

"HP is also providing a BIOS update that places the battery in "Battery Safety Mode" so that the notebook or workstation can be safely used without the battery by connecting to an HP power adaptor", it added.

This is not the first time that HP has been forced to issue a laptop recall over safety concerns surrounding their batteries.

If you have a system that requires a new battery, HP will provide new batteries at no cost. That might sound like a small percentage, but given how many devices HP shifts in a year, it's still likely to be a fairly substantial figure.

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Eight reports of "overheating, melting or charring" have been documented on the US Consumer Product Safety Commission's page about the recall with one device causing $4,500 dollars worth of property damage and another leading to a user receiving a first-degree burn on their hand.

HP has announced a recall of lithium-ion batteries in more than 50,000 laptops.

Batteries will be replaced free by authorized technicians, according to the news release.

The affected devices include ProBook (64x G2 and G3 series, 65x G2 and G3 series), ZBook (17 G3, 17 G4, and "Studio" G3), x360 310 G2, Pavilion x360, Envy m6 models. "If the validation process identifies a battery as being eligible for replacement, the BIOS update should be applied and the system should be rebooted", said the firm. The batteries were shipped in notebook computers and mobile workstations sold for between $300 and $4,000. We recently learned that batteries provided by one of our suppliers for certain notebook computers and mobile workstations present a potential safety concern.

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